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How To Be A Truly Remarkable Virtual Assistant – The 5 P’s

Michelle Dale - Thursday, September 16, 2010

Transcription: What does it take to be an absolutely remarkable virtual assistant?  There are a lot of things online or marketing speak about the 5 P’s.  If you look it up on Google the 5 P’s or the P’s of Marketing or that type of thing then you will find lots of different words beginning with P which are relevant to marketing but this is relevant to Virtual Assistants.  These are my 5 P’s for Virtual Assistants and what you can do to be truly remarkable at your Virtual Assistant business.


The first P is the most important one, it’s Passion.  You need to have passion for what you do, for your business.  You need to be passionate about your skills, also about learning because you need to always be learning in virtual assistance because it’s changing so much.  So, without having the passion you won’t really have a very remarkable Virtual Assistant business.  It’s not to say that you won’t be successful and you won’t have want you want from your business but if you want to really go for it and you want to be one of the best virtual assistants and one of the competitors in the virtual assistant industry you need to have that passion and that fire going for what you do.


The second is one is you need to be Personable.  You need people skills.  You really have to be able to communicate well.  You need to be able to speak to people well.  You also have to have some sort of degree of ability to communicate what you’re thinking, what you’re feeling, the instructions, that type of thing and people need to actually take to you.  You need to be sort of social and quite personable.  It’s an important part of being a virtual assistant because people actually can’t see you, usually, because you’re virtual.  So, you need to come across as very personable online in a digital way.  It’s not easy but you need this characteristic in you.


The third one is Productivity.  You have to be very very productive to be a good virtual assistant because the whole basis of your business will be how much work you can get done, how productive you can be with the tasks and various things which are going to be coming at you because you’re not just doing billable time.  If you were then it would be pretty easy but you also have to run the business alongside it.  So, if you chose that you only want to work 8 hours a day you have to probably expect that you will only be doing a few of those as billable time and the remainder of the time you will actually be developing and building your Virtual Assistant business.  So, it’s really vital that you can be extra extra productive to get lots of things done during the day and also for business development.


The fourth one is Patience.  You have to be very very very patient because you will get clients and some people that you have to deal with who will test your patience.  It happens quite a lot with me.  But it’s really important that you keep a cool head and that you always sympathize with the other person.  If you upset them or anything like that or if they’re eager to get their work done and they put you under a little bit of pressure, just be calm and take deep breaths, be patient and make sure that you do the absolute best you can because you cannot do better than that.  Do your absolute best and everything will fall into place for you.


The last one is Perseverance because without perseverance you will not sustain your VA business because a VA business is not built overnight.  It’s not a get-rich-quick scheme.  It takes time.  It takes hard work, a lot of effort but once you get there and once you make it and you persevere then it will be wonderful.  I enjoy my Virtual Assistant business very very much.  It’s really one of the best things that ever happened to me.  I hope if you’re thinking about becoming a virtual assistant that you don’t give up on the first hard time, you persevere and you get through the tough time, especially during recession and things like that.  But in actual fact, the recession, after a couple of months I increased my workloads and my business a lot more.  So, I think that Virtual Assistance is recession-proof as a business.

Passion, Personable, Productivity, Patience, Perseverance: those are the 5 P’s of being a remarkable Virtual Assistant.

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Hi I'm Michelle, an entrepreneur specialising in virtual assistance, a digital and real world nomad, and a down-to-earth mother of three.

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