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How To Respond To Initial Enquiries And Eliminate Half The Competition

Tuesday, May 14, 2013



I find initial enquiries from potential clients interesting, I think you can tell a lot from a person from the way that they make that first contact, and often times in the beginning we wonder what the best way to respond is - well, this is the formula which works best for me, and from the feedback I've gotton from it, it's also why most clients will respond back instead of going to the other VA's they've contacted. 

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How To Stop Micro-Managing Your Team, Confidently

Monday, March 04, 2013



Expanding into a Virtual Team can be both exciting and stressful. Hiring support gives us a feeling that we're breaking into another level, moving forward and progressing with things, and then we find that often times we end up working even harder as we expand further because we micro-manage everyone and everything.  

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What To Do When Your Client Doesn't Seem To Be Delegating Enough, Or Even At All.

Monday, January 21, 2013



I recently connected with someone on LinkedIn about them potentially hiring support for their business. It was a very nice gentleman, a small business owner and he was asking if I knew someone who could come to his place of work. 

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Why The New Year Is The Best Time Ever For Client Reviews

Sunday, December 30, 2012



The New Year is a wonderful time. It's a time where we begin to wipe the slate clean, we're ready for new beginnings, we're open to change and we have high hopes and aspirations of making the year ahead our best year yet. You feel it too? Well, the likelihood is your clients are too and this makes New Year the perfect time to revisit your client accounts for a review process. 

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5 Common Things Virtual Assistants Generally Do That I Can’t Be Bothered With

Tuesday, September 11, 2012



This is kind of a strange post for me, I have in the title that the things I am about to discuss in this post I “Can’t Be Bothered” with (this phrase is used a lot amongst us Brits), and really I mean it. You know when your heart sinks and you get an internal sigh and your eyes roll, well that’s me when I think about those 5 things below. They are simply not what I would consider a good use of my time in my business, and in some cases they are just simply not necessary if you run your business in a certain manner, line up your ducks and use your chess pieces wisely. I’m not knocking the fact at all that for some VA’s they work great, and so when I am asked about them by VA’s, I won’t dismiss them at all, I can’t deny in any way that they don’t work, because I know for a fact they work well for some people, but they really aren’t my cup of tea, and maybe you’ll find this interesting, they’re all from personal experience and I’ve included some true stories. 

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The Overwhelm Formula: How To Deal With Distractions And Prioritise Your Life

Friday, August 10, 2012

Someone in my member forums asked me a really excellent question today and I thought so many of us have this issue – maybe not always, but it can certainly creep up on us from time to time, so I thought I would share it with you guys and also my response to this common issue. 

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What Should I Delegate To My Virtual Assistant? – The Simple Solution That Answers This Dilemma For Clients

Friday, July 27, 2012

What should I delegate? This is a very common question that usually comes up on consultations which are related to hiring virtual assistant services. Many new clients wonder how they’ll ever delegate to their new virtual assistant because they are not sure what may be appropriate or even if it’s feasible – but most of all, where they begin getting started. 

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How You Can Receive Amazing, Jaw Dropping, Eye-Widening Testimonials And Feedback From Clients

Friday, June 29, 2012

If you read a recent post I did on business roles, you’ll know I took the decision recently to expand my business. Well so far it’s going really well and the new clients I have taken in since then I am currently counting on 2 hands with lots of amazing potential clients in the pipeline – it feels really good. On a side-note the reason I have been able to expand this way is a new style of marketing technique I have perfected after a lot of trial and error, which I’m going to be exclusively revealing in step-by-step, ‘paint by numbers’ type instructions on how you can do it too in my new programme, “The VA Shoestring”.  

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2 Things You Must Strive To Earn From Your Clients, Besides Money!

Friday, June 22, 2012



When we start a new business and think of a client, we tend to think of how that client will pay us in exchange for services – that’s how we do business right – in other words, we must ‘earn’ money from them by providing them with something in return. But money isn’t the only thing we need to earn from a client, in fact in terms of the things we need to earn to sustain a successful, profitable long term business relationship, money comes third on the list of my priorities when I first come into contact with a potential client. This is good in a way because when earning money isn’t your primary aim to get started, you can really relax a little…  

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How To Follow-Up With A Potential Client When You’re Not Quite Ready To Give Up

Friday, June 01, 2012


Hi I'm Michelle, an entrepreneur specialising in virtual assistance, a digital and real world nomad, and a down-to-earth mother of three.



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