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Agency or Virtual Assistant? The Decision Making Process For Clients

Friday, July 17, 2015

Whilst sat in my office at 1am last night with my husband, I was having an interesting conversation with him (actually I was talking at him a bit but he's a good listener) about agencies and VAs and the differences between them. He said to me, 'you should be recording this' and whilst in all honesty I couldn't be bothered at that time, I thought I'd share some of these thoughts in a blog post. 

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Potential Clients Don't Seem To Want My Services - Do I Change Them?

Thursday, June 18, 2015

Being a Virtual Assistant is a challenge in the current age of technology. On the one hand we're spoilt for choice with all the systems and services we can potentially offer clients, because online technology is booming, and on the other hand we can't learn everything, which may cause us to feel like we're alienating a client base. 

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My Client Is Asking Me For Things That Don't Make Any Sense

Thursday, June 11, 2015

If you've been a virtual assistant for a while now, you've probably at some point or another had a client delegate tasks to you that don't make sense. This isn't uncommon, and it really depends on the client, and their level of experience with the tasks they happen to be delegating. But do you quietly conform knowing something isn't quite right, or do you say something? 

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"Happy" Virtual Assistants and Digital Nomads Around The World

Monday, May 18, 2015

Have you ever had days where you get stuck in a rut and then can't seem to pull yourself out of it? Not anymore! I have the absolute perfect solution for turning a S***TY mood into a fabulous one! The prescription is a follows - Bookmark this video and then once that client gives you a bit of a hard time, or you don't have enough hours in the day to get everything done so you're feeling a little frustrated, take 4 minutes out of your life to get back on the happy trail - watch this video and you'll instantly have a smile on your face - it's good for business I swear it :-) 

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What Is A Virtual Assistant? - A Real Human Response

Wednesday, November 26, 2014

When googling "what is a virtual assistant" you'll find all sorts of formal responses like this one. This week I have put this message together for virtual assistants and other online service providers including freelancers and contractors around the globe, and the millions of clients who hire us. This is what a virtual assistant actually is... 

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Top Tips For Maintaining Confidence on Consultations

Wednesday, November 12, 2014

I had a great call yesterday with a Virtual Assistant from my members club, and she asked me if I had any confidence tips for when you're on the phone for the first time with a potential client on that all important consultation call to check if you'd be a good fit for each other. I wanted to share a few of these tips in the post today.  

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4 Success Tips For Creating Products To Supplement Your Virtual Assistant Income

Wednesday, October 29, 2014

Virtual assistants at some point in the life of their business may consider supplementing their income from their services with the sale of a product they have created based on the services they provide. Whether it's a course, training programme or ebook, here are some pointers that will ensure your creation is a success. 

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What Online Services Are Trending For Virtual Assistants?

Wednesday, October 08, 2014

Have you considered starting an online service business and wondered what the trend is and what clients really want? Are you considering basing your own services on what appears to be popular or what a majority of potential clients seem to be looking for? If the answer is yes, you're not the only one, but I urge you to read on before you make any decisions about what to offer your clients. 

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Tired Of Being Asked For Discounts? - Use The "Code"

Tuesday, September 02, 2014

Are you an online service provider who has been asked to discount your prices and it made you feel like crap? Are you wondering how to combat this discount issue once and for all, so business is conducted on your terms, for the price that you want to charge? In this article I'm going to introduce you to what I call the discount 'code' - use it and prosper. 

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3 Fast, Easy Steps For Handing Over To Your New Virtual Assistant

Wednesday, July 02, 2014

Well, this is it folks, my last post before I take a bit of a breather to have my baby. She's due on the 18th of July but being a big girl (predicted to be around 5 kilos) they say it could happen any time now. I'll keep you posted on Facebook as to when she appears and see you back here on the blog in early August :-)

In the meantime, I'd like to leave you with some advice I gave to one of my members via a coaching call, who wanted to expand her team with new VA's but was finding the process of handing over and showing them the ropes a bit time consuming - if this is you now or in the future, then I have an excellent process for you that's both easy and fast!  

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Hi I'm Michelle, an entrepreneur specialising in virtual assistance, a digital and real world nomad, and a down-to-earth mother of three.

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