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Offshore Virtual Assistant V’s Onshore Virtual Assistant

Michelle Dale - Saturday, August 28, 2010



Transcription Of Video:

Hello. This is Michelle for VA Live.tv. Today, I want to talk to you about a subject, which is cropping up a lot on forums from existing virtual assistants and my business managers and also in new virtual assistants. It’s kind of a touchy subject at the moment. I think there’s a divide starting to happen in the VA industry with regards to offshore virtual assistants and, shall we say, onshore virtual assistants. I really don’t know what to say with regards to that, I suppose. The VAs in the US, UK, Australia, Canada and other native English-speaking country seems to feel a little bit threatened by the virtual assistants from places like the Philippines, India, and places like that coming in and offering similar services at much lower rates. Also as well, something that came up from the forums, was these VA’s are sort of writing articles about virtual assistants which, in the opinion of the other VA’s is not entirely accurate.

This is a huge topic for me and I have a lot to say on it so I’m really going to summarize it quickly on this video and then I’ll probably expand later on what I’m saying.

First of all, “What is a Virtual Assistant?” I have my own opinion on this, about what a Virtual Assistant is and not everybody agrees with my opinion and I will be showing that later on in another post about what I think a Virtual Assistant is. But basically, whatever people think a Virtual Assistant is it’s not always going to be the same as how you see it. It seems like in the Virtual Assistant industry there’s this little cliques on the forums and things like that and little groups of people who says, “Well, a Virtual Assistant is this” and “a Virtual Assistant is this.” Everybody is entitled to their own opinion and freedom of speech about what they think a Virtual Assistant is. So, if you come across any literature or articles or anything of that sense, even websites from Virtual Assistants and they say, “Well I’m a Virtual Assistant and this is what a Virtual Assistant is,” just don’t worry about it. You can educate people yourself on what you think a Virtual Assistant is and if you are a Virtual Assistant or thinking of becoming a Virtual Assistant then, hopefully, you’re going to try and make yourself unique and different to other Virtual Assistants and that’s what’s going to make you really stand out and be really good in your business. So, don’t worry too much about what other people are saying and thinking about what Virtual Assistants are because you will have your chance to put your point across and your feelings across on what you think a Virtual Assistant is and what you are because you’re unique, you’re different and you’re not what other people are saying a Virtual Assistants are, even though you are technically a Virtual Assistant. So this is my first opinion that I have on this matter.

The second thing is that I don’t think you have to feel threatened by these other Virtual Assistants who are coming in at much lower rates. You have no control over what people are saying. You have no control over what people charge and what people do and you also have no control over the standard of service that they offer. So, make yourself different. Concentrate on what you can control. Concentrate on how you are going to build your business to be better than anything else out there and you will find your own market. If you’re charging $30 an hour for a service and there is somebody offshore or somewhere else in another country or even in your own country charging $3 or $4 for exactly the same service I’m probably guessing that the quality of the service is not going to be exactly the same as the quality of the service that you can offer. You really have to drum this into people, into potential clients, that what you’re offering is the best, is the best out there and that you’re the best Virtual Assistant. Basically, in this industry, you pay for what you get. I think it’s fantastic that there are Virtual Assistants out there offshore and I’m really embracing them because people need them. I mean, people who want to start off, starting home-based businesses and working online and they don’t have a lot of money. If they’re working jobs and they have a family to take care of, these people don’t have a lot of money and offshore Virtual Assistants who are charging these very low rates are absolutely perfect for these people. They’re doing some good in this world. So, regardless of what we think of these Virtual Assistants and how we’re thinking this is having a negative effect on us personally, you are responsible for your own business. You are responsible for educating people on what you think a Virtual Assistant is and, at the end of the day, these other Virtual Assistants they’re just trying to make living as well.

So, that’s basically what I want to say briefly about it. I have so much more to say on this subject it’s unbelievable, but my point is don’t sit around complaining about other people in the Virtual Assistant industry, that their stuff is not very good, that their material isn’t very good, that will shine through and other people will see it. If your stuff is topnotch and you’re right on par with what your market wants then, regardless of what these other people are doing, you’re going to be a huge success.

So, this is what I really want to say today. I hope that was helpful to you. I hope that you will take a little bit of it on board and, of course, if you’re against what I say or if you’re for what I say, I’d love to hear your opinion on my blog post. So take care and you have a good day. This is Michelle from VA Live.tv.



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Hi I'm Michelle, an entrepreneur specialising in virtual assistance, a digital and real world nomad, and a down-to-earth mother of three.



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