• 1nSourcing™ - The Alternative Virtual Assistant Service for Digital Entrepreneurs

Learn how to provide creative services to your clients, (without the need to learn tedious coding or design!), not only to an excellent standard by either yourself and/or your team, but with the information you need to tailor your packages, and then actually produce the outcome, thus securing a profitable service business for you, and very satisfied (overjoyed) client.

THE Overview

There are 2 versions of the programme, Version 1.0 contains 7 modules and is designed for Virtual Assistants who are looking to provide services with a traditional virtual assistant model, and Version 2.0 contains 6 modules and is for those wanting to explore using the 1nSourcing business model. Each module contains individual video sessions (a total of 59 sessions in V1 and V2). The programme is entirely digital, so you can take these sessions as and when it's convenient for you, and work through the programme at your own pace.


Creator 2.0 for 1nSourcers

There are 6 Modules inside this programme, each module contains 4 individual sessions (a total of 24 sessions). The programme is entirely digital, so you can take these sessions as and when it's convenient for you, and work through the programme at your own pace.


Module 1

Preparing to offer your 1nSourcing services
1.1 PROVIDING 1NSOURCING The Role Based System 1.2 1NSOURCING PACKAGE MODEL The 1nSourcing Pricing System 1.3 CREATIVE PACKAGE A breakdown of the Creative package. 1.4 1NSOURCER'S LIFESTYLE 3 Essentials to maintain a lifestyle-based service business. 1.5 ACTION PLAN How to take action on this module.

Module 2

Build your 1nSourcing service operations
2.1 1NSOURCING WITH GOOGLE APPS Setting up Google Apps for the 1nSourcer, team and clients. 2.2 INTERNAL SYSTEMS Systems used for providing services in a 1nSourcing business. 2.3 1NSOURCING ALL SYSTEMS Systems used in a client’s 1nSourcing package. 2.4 APPS & PLUG-INS Further tools for organisation and productivity. 2.5 ACTION PLAN How to take action on this module.

Module 3

How this 1nSourcing role works
3.1 SUBSCRIBERS Managing and centralising subscribers. 3.2 NEWSLETTERS Designing and laying out newsletters. 3.3 EMAIL CAMPAIGNS Scheduling one-off and loyalty campaigns. 3.4 ANALYTICS & REPORTING Reviewing website performance. 3.5 ACTION PLAN How to take action on this module.

Module 4

How this 1nSourcing role works
4.1 BUILD V1 AND V2 Systematically building an online business. 4.2 UPDATES Coordinating website updates and changes. 4.3 PROJECTS Expanding services with additional projects. 4.4 BACKUPS Taking backups and housekeeping. 4.5 ACTION PLAN How to take action on this module.

Module 5

How this 1nSourcing role works
5.1 BRAND GUIDELINES & MATERIALS Creating a branding kit for the client’s business. 5.2 SOCIAL GRAPHICS Pulling together a social brand. 5.3 IMAGE EDITING Common requirements for manipulating images. 5.4 DESIGN ELEMENTS Sourcing design elements and features. 5.5 ACTION PLAN How to take action on this module.

Module 6

Executing operations for product launches
6.1 CONSULTING & PLANNING Incorporating launches into 1nSourcing. 6.2 EVERGREEN The plan for an evergreen - recurring income launch. 6.3 ONE PART CYCLIC & POP UP The plan for a 1 part cyclic or pop up launch. 6.4 THREE PART SOLO The plan for a 3 part solo launch. 6.5 ACTION PLAN How to take action on this module.

Creator 1.0 for Virtual Assistants

There are 7 Modules inside this programme, each module contains 5 individual sessions (a total of 35 sessions). The programme is entirely digital, so you can take these sessions as and when it's convenient for you, and work through the programme at your own pace.


Module 1

Service Introduction
Preparing to offer your VA services
1.1 WHAT IT REALLY TAKES Understanding what it really takes to provide services online. 1.2 INTRODUCING THE PACKAGES The creative packages you'll be learning to provide. 1.3 MAKING THE PACKAGES YOUR OWN Tailoring the packages to your business. 1.4 FREEDOM, PROFIT AND EXCELLENCE Golden rules to follow to get the perfect service business. 1.5 GOING SOLO OR HIRING SUPPORT Providing services alone, or building a team.

Module 2

Design & Content
Deciding on your service focus
2.1 BEGINNER CMS: FLAVORS A system for building boutique websites. 2.2 INTERMEDIATE CMS: WORDPRESS A system for building blogs and other websites. 2.3 ADVANCED CMS: ADOBE BUSINESS CATALYST A system for building complete online businesses. 2.4 CREATE WITHOUT CODE (ADOBE) How to use Adobe without any coding skills. 2.5 CREATIVE RESOURCES AND CHEATS! Professional design without hiring designers or agencies.

Module 3

Prep & Structure
How to plan out your services
3.1 UNDERSTANDING CREATIVE SERVICES The highs and lows of providing creative services. 3.2 THE CLIENT’S DESIGN BOARD How the client can clearly communicate design preferences. 3.3 WEBSITE BUILD GUIDELINES The guidelines to put in place before you begin. 3.4 STRUCTURING A COLLABORATIVE BUILD Building a site with multiple people involved. 3.5 PROJECT MANAGEMENT How to coordinate the build of the website.

Module 4

Build Phase 1
First phase of web development
4.1 INTRODUCING PHASE 1 What's covered in Phase 1 of the build process. 4.2 CHOOSING A THEME How to choose the overall layout of your website. 4.3 LOGOS & FONTS Simple options for logos and fonts. 4.4 COLOUR PALETTE Creating a colour palette to match the brand. 4.5 'LIVE' CUSTOMISATION (MOCK OPTIONAL) Adding the Phase 1 customisations to the site.

Module 5

Build Phase 2
Second phase of web development
5.1 INTRODUCING BUILD PHASE 2 What's covered in Phase 2 of the build process. 5.2 NAVIGATION MENUS AND PAGES How to customise menus and create pages. 5.3 ADDING CONTENT How to add content to those pages. 5.4 BLOG CUSTOMISATIONS How to customise the blog area of the site. 5.5 CORE FRONT END CUSTOMISATIONS The essential customisations on the front end of the site.

Module 6

Build Phase 3
Third phase of web development
6.1 INTRODUCING PHASE 3 What's covered in Phase 3 of the build process. 6.2 SUBSCRIBE BOX & LANDING PAGE Customising the subscribe box and landing page. 6.3 SEO AND META DATA Adding SEO and Meta Data to the pages. 6.4 CORE BACK END CUSTOMISATIONS (BUSINESS CATALYST ONLY) The essential customisations on the back end of the site. 6.5 DESIGN DETAILS Going through the specific design customisations.

Module 7

Build Phase 4
Fourth phase of web development
7.1 INTRODUCING PHASE 4 What's covered in Phase 4 of the build process. 7.2 SOCIAL MEDIA DESIGN Creating social media designs to match the brand. 7.3 GOING 'LIVE' (BUSINESS CATALYST ONLY) Process for taking the site ‘live’ online. 7.4 FINAL CHECKLIST Final checks before handing over to the client. 7.5 HANDOVER Delivering the site, and “after care” services.

Team Guide


In this guide, we'll walk you through our top tips and insights on how to hire the perfect virtual team. 

We'll eliminate the concerns going through your mind about whether you'll hire the right people, can you really afford to bring someone on board, when's the right time, do you really need to hire a team and where would you even begin to start looking?

This guide is normally sold separately, however you'll have instant, ongoing access as part of your investment into this course.

"I am so glad I found you. Not only did my discovery of your VA Administrator course come at the best possible time for me, but it has given me an infinite amount of extra confidence in starting my own VA business.”
“I came across your VA Administrator course. And it seemed to have everything I needed to know!”
"My investment in this course was well worth it – you saved me so much time, weeks if not months, of researching and trialling the various systems."
“The FAQ database and Intranet templates are just brilliant; I was so amazed you threw those in. Thank you so much for that!”
"I have been searching for a course to get up and going in the Virtual Assistant world and none of them required what I wanted to learn until now"
"I enter into the my new venture so much more prepared than if I hadn’t found you and your fantastic courses."
"Thank you so much for existing and having such a big heart in teaching!"
"I just went through the introduction of The VA Administrator course and I can honestly say that it is fantastic!”
“I would love to go straight through all your programmes. But I will have to pace myself!”
“Thank you Michelle! You are a true angel!”
“It has already poured confidence into my veins. Now, I surely know that I can do this and will be awesome!”
"I particularly like the fact that the course content is built around your own successful business, real, practical solutions and insights."
"I'm beyond excited to get going with this and thank you for providing exactly what I've been searching for."
"Having taken all of Michelle's courses it's very difficult to pinpoint the single biggest success because there have been so many positive successes in both my business and life since I started my VMF journey."
"I can't thank Michelle and the team at VMF enough for their passion, commitment and dedication."
"Amazing and A+++, if your thinking of joining any of her courses this is your sign that you should just do it."
"It exceeded all my expectations and is probably one of the most worthwhile investments that I have ever made."
"Not only did the course exceed all my expectations but I also exceeded my own expectations of myself."
"The video explanations as well as the written tips have all been phenomenal."
"It helped me to totally strategize instead of working by the seat of my pants."
"This program has been absolutely incredible! You have a gift for teaching and connecting with people."
"This program has been absolutely incredible!"
"It sounds cheesey but Michelle's courses have changed my life completely."
"After getting my first client very quickly, after the courses others came in like an avalanche."
"After struggling for 12 months to even get started all of a sudden my business was catching momentum faster than I could believe."
"I can honestly say that without taking Michelle's courses I wouldn't have what I do today."
"My business is now running, I’m doing exactly what I love, and all because Michelle helped me."
"I can’t believe what amazing value-for-money it is and I’m so glad that I signed up."
"VMF is now part of my morning routine. :)"
"Thank you for creating this amazing resource for VAs to learn, support each other and succeed!"
"Anyone on the fence needs to go for it! I am just starting and it is awesome. Thanks so much."
"I found myself thinking, 'If only I had found this course a year ago'."


Our learning platform provides a complete learning experience. Each module contains a variety of learning options, and all our Roadmap programmes and courses are updated annually to reflect any changes in technology, new systems or procedures we use in Virtual Miss Friday.

Single Sign-In

Access this and all of your other Academy programmes and courses from one single login and dashboard.

HD Video

Each module session is delivered by High Definition video for you to watch online, the video expands to widescreen.

Audio MP3

Each module session contains an audio MP3 file for you to download and listen to the session on your computer or MP3 Player.


Each video in the module session is transcribed and available in text format, there is a print button for saving as PDF.


Each module session contains a "mini-intranet" where (if applicable) we provide additional files, instructions or information.


We regularly review the learning material and add any changes or updates to the content to keep it fresh and current.


An option is available in each module session to bookmark the module inside your member dashboard for easy access.

Mobile Ready

All sessions are fully responsive and mobile friendly, so they can be viewed on Desktop, Tablet and Mobile Phone.

Help Desk

Click the green 'Help' button available on every lesson if you require any assistance or have any questions.

PLEASE NOTE: results experienced are not typical consumer results and results may vary.

Danielle Greason<br />Greason Media

Danielle Greason
Greason Media

Those marketing strategies allowed me to replace my previous full time income in less than 2 weeks.

Martha Christie<br />Martha's SOS

Martha Christie
Martha's SOS

Within 30 days my income had doubled, in another 30 days, my income had doubled again.

Megan Dixon<br />Rescue Me

Megan Dixon
Rescue Me

My income quadrupled. My husband and I bought a house and I went full-time in my business.

Bryanna Royal<br />Virtual Powerhouse

Bryanna Royal
Virtual Powerhouse

I started my VA business 9 months ago and I currently have over 15 paying clients!

Sarah Watson<br />Digital Impulsion

Sarah Watson
Digital Impulsion

You saved me so much time, eliminated all that stress and showed me how everything works!

Tracy Baker<br />Coffee Not Included

Tracy Baker
Coffee Not Included

There is nothing else that even compares to its creative approach, its support, coaching and sheer brilliance.

Alison Cooper<br />Arc Virtual Assistants

Alison Cooper
Arc Virtual Assistants

It was definitely one of the most positive steps my business has taken – joining The VA Passport.

Amy Farris<br />International Solutions by Amy Farris

Amy Farris
International Solutions by Amy Farris

If I had a chance to meet one person during my lifetime, it wouldn't be some fancy celebrity or Oprah Winfrey, I would choose Michelle.

Angela Matzke

Angela Matzke

I would highly recommend it to anyone who wants to start their own successful Virtual Assistant business.

April Sullivan<br />Agent Leverage

April Sullivan
Agent Leverage

I am in a completely different stage of my business, and it can only get better after this!

Caitlin Kularski

Caitlin Kularski

The Roadmap and Virtual Miss Friday taught me everything I needed to start my business in a short time.

Carol Nourse<br />VA Online

Carol Nourse
VA Online

Completing the course has enabled me to follow my dream of living abroad as a digital nomad.

Caroline Klos

Caroline Klos

In a very unexpected, short 72-hours, I now have my first client.

Cecile Jemmett<br />ACIA Consulting

Cecile Jemmett
ACIA Consulting

Michelle’s Shoestring Course was exactly what I was looking for.

Christina Tiffney

Christina Tiffney

The team really are psychic in that they can turn a very vague email instruction into exactly what you had in mind.

Ella Pelayo<br />The Office Escape

Ella Pelayo
The Office Escape

The VA Apprentice has been life-changing. This program is one of the greatest blessings I have ever received.

Ellen Ward<br />On Time Assistants

Ellen Ward
On Time Assistants

Anyone wondering if this is for you - IT IS! It will jump start your business.

Emmy Lou Sagusay

Emmy Lou Sagusay

She’s a very innovative and creative lady who REALLY wants to help other virtual assistants achieve success.

Erica Hann<br />Love Monday’s Again

Erica Hann
Love Monday’s Again

I’ve noticed an astonishing growth in my business, I thank you from the very bottom of my heart for everything.

Fanta Tikole

Fanta Tikole

This program taught me in a few months what would have taken me a few years to learn.

Franciska Šore<br />Ms. Franciska

Franciska Šore
Ms. Franciska

Michelle, I am so blessed to have you in my life. You're my business angel. Your customer service is exquisite!

Grainne Foley

Grainne Foley

Once you begin this course you realize very quickly this is no ordinary learning experience.

Jo Livings<br />Seeking Serenity

Jo Livings
Seeking Serenity

If you can give her a seed of thought, she can develop it into something truly remarkable.

Judy Olivier

Judy Olivier

What I find so reassuring is the fact that your training and support is so comprehensive.

Kelly McDonnell<br />Convey Social

Kelly McDonnell
Convey Social

This has resulted in my income tripling which has enabled me to create a very flexible business, that I love.

Linda Clay<br />Tribe Organize

Linda Clay
Tribe Organize

I am only on day two but have accomplished more than I have since I started dreaming of this 10 years ago!

Mary Munz<br />ePresenceVA

Mary Munz

She really knows the online business world and takes the time to understand my business, my strategy and where we can go with it.

Maxine Fack<br />Business Assist

Maxine Fack
Business Assist

She has brought out the best in each of us, things we strove for and things that we previously had not even aspired to.

Michelle Hill-Smith<br />OnTask Assistants

Michelle Hill-Smith
OnTask Assistants

The video explanations as well as the written tips have all been phenomenal.

Natalie Elliott<br />Still Waters Admin

Natalie Elliott
Still Waters Admin

This program has been absolutely incredible! You have a gift for teaching and connecting with people.

Nicky Somers<br />Somerstime

Nicky Somers

Be prepared, because it’s so content rich, it’s the most unique and special course that I have ever done in my life.

Nikki Swindle<br />Virtually Angels

Nikki Swindle
Virtually Angels

It sounds cheesey but Michelle's courses have changed my life completely.

Phillip Dyhr Hobbs

Phillip Dyhr Hobbs

My business is now running, I’m doing exactly what I love, and all because Michelle helped me.

Rachel Abdy

Rachel Abdy

I am so excited to have joined the TVAP group! I can’t believe what amazing value-for-money it is.

Shun Jackson<br />Shun Jack

Shun Jackson
Shun Jack

She said, I want to do something for you, I am going to create a programme, I want you to test it.

Stephanie<br />Stephanie Gafoor Virtual Assistant

Stephanie Gafoor Virtual Assistant

Thank you for creating this amazing resource for VAs to learn, support each other and succeed!

Tina Blackwell Landa

Tina Blackwell Landa

Anyone on the fence needs to go for it! I am just starting and it is awesome. Thanks so much.

Tom Ewer<br />Leaving Work Behind

Tom Ewer
Leaving Work Behind

To say that I was impressed by it’s exhaustiveness would be an understatement

Yaritza Baez<br />Office Help Direct

Yaritza Baez
Office Help Direct

The biggest success that Michelle’s training has provided me with is a well rounded foundation for providing online support as a virtual assistant.

Yfke Laanstra<br />Holistic Consultant

Yfke Laanstra
Holistic Consultant

I'm an absolute fan of the courses from VMF. Thanks Michelle, life just couldn't get any better ;-)

Click Here For More Roadmap Success Stories



This training is no longer being sold individually, however you can still access it as a bonus programme inside The 1nSourcing Supporter or Entrepreneur.

click here to find out more