THE Overview
There are 2 versions of the programme, Version 1.0 contains 7 modules and is designed for Virtual Assistants who are looking to grow their own business with a traditional virtual assistant model, and Version 2.0 contains 6 modules and is for those wanting to explore using the 1nSourcing business model. Each module contains individual video sessions (a total of 59 sessions in V1 and V2). The programme is entirely digital, so you can take these sessions as and when it's convenient for you, and work through the programme at your own pace.
Apprentice 2.0 for 1nSourcers
There are 6 Modules inside this programme, each module contains 4 individual sessions (a total of 24 sessions). The programme is entirely digital, so you can take these sessions as and when it's convenient for you, and work through the programme at your own pace.
Module 1
PREPARATION
Set the scene for your 1nSourcing business
1.1 MINDSET
A successful 1nSourcers mindset.
1.2 VISION (PERSONAL)
Creating a personal vision through lifestyle choices.
1.3 VISION (BUSINESS)
Fitting the business into your personal vision.
1.4 SET UP (EQUIPMENT)
The hardware environment of your business.
1.5 ACTION PLAN
How to take action on this module.
Module 2
FOUNDATION
The business blueprint for 1nSourcing
2.1 THE BUSINESS MODEL
The blueprint for the 1nSourcing business model works.
2.2 1NSOURCING TEAM ROLES
The Role Based System.
2.3 1NSOURCING SERVICES
Providing services using roles, not tasks.
2.4 TOOLS & SYSTEMS
The building blocks of your 1nSourcing operation.
2.5 ACTION PLAN
How to take action on this module.
Module 3
VISIBILITY
Creating your online presence
3.1 BLUEPRINT
The plan for your online presence as a 1nSourcer.
3.2 BRAND & DESIGN
The presentation of your 1nSourcing business.
3.3 KEY PAGES
The breakdown of your website and content.
3.4 SOCIAL MEDIA
Using social media platforms to build your reputation.
3.5 ACTION PLAN
How to take action on this module.
Module 4
STRATEGY
The income strategy for your business
4.1 TARGET CLIENTS
Pinpointing the exact clients you’ll service as a 1nSourcer.
4.2 NETWORKING
How to network to source clients for your business.
4.3 PITCHING
Succinctly convey the awesomeness of your service.
4.4 SECURING BUSINESS
Closing the deal with a 1nSourcing client.
4.5 ACTION PLAN
How to take action on this module.
Module 5
PROFITABILITY
Secure income and manage your finances
5.1 MONEY MANAGEMENT
Guidelines for staying on top of your finances, and profits.
5.2 FACTORING EXPENSES
Budgeting for expenses in your 1nSourcing business.
5.3 PACKAGES
The 1nSourcing Pricing System.
5.4 BILLING & PAYMENTS
How to invoice and always get paid by clients.
5.5 ACTION PLAN
How to take action on this module.
Module 6
OPERATIONS
Manage clients, team and operations
6.1 OPERATIONS MANAGEMENT
Effectively running a 1nSourcing business.
6.2 CLIENT INTAKE
How to intake a new 1nSourcing client.
6.3 PROCESSING
Processing projects and tasks with your clients and team.
6.4 RETAINING
Retaining your 1nSourcing clients long term.
6.5 ACTION PLAN
How to take action on this module.
Apprentice 1.0 for Virtual Assistants
There are 7 Modules inside this programme, each module contains 5 individual sessions (a total of 35 sessions). The programme is entirely digital, so you can take these sessions as and when it's convenient for you, and work through the programme at your own pace.
Module 1
Preparing Yourself
Preparing the way for personal success
1.1 Setting Yourself Up
Getting the basics in place to begin your business.
1.2 Success System
The no fail system for decisions and actions.
1.3 Personal Goals
Creating a vision for your business.
1.4 Biggest Mistakes
7 common mistakes to avoid when starting out.
1.5 Oracles of Wisdom
The mentors that contributed to VMF's success.
Module 2
Business Core
The foundation of your service business
2.1 The Business Models
Choosing the type of VA business model.
2.2 Laying the Foundation
Creating and designing your service menu.
2.3 Client Profile Formula
The client formula to help you grow into your market.
2.4 Pricing Your Services
How to price your VA services.
2.5 Paperless Business
The systems you need for a modern VA company.
Module 3
Online Presence
Building your essential online presence
3.1 Business Blueprint
Planning out your online presence.
3.2 Branding and Design
Creating your brand concept.
3.3 Copywriting
How to write for your business.
3.4 Social Media
How to create a social presence.
3.5 SEO and Analytics
How to measure your website's progress.
Module 4
Marketing Mission
Building brand and potential clients
4.1 Capturing Your Market
Drawing in and filtering your potential clients.
4.2 Blogging Strategy
How to populate and market your blog.
4.3 Content Marketing Strategy
How to create content and publish online.
4.4 Social Media Strategy
How to promote your business using social media.
4.5 Marketing Toolbox
How to market yourself online.
Module 5
Securing Clients
Converting leads and closing business
5.1 Customer Service
Excellent customer service and conflict resolution.
5.2 Appointment Mechanism
The system for fuelling client generation.
5.3 Leads to Appointments
Phase one towards securing new clients (statistically).
5.4 Appointments to Potential Clients
Phase two towards securing new clients (conversion methods).
5.5 Potential Clients to Clients
Phase three towards securing new clients (closing the business).
Module 6
Money Management
Handling and maximising finances
6.1 Accounting System
Creating a financial experience for you and the client.
6.2 Customer Relationships
Managing your client's personal information.
6.3 Estimates and Invoicing
Professional issuing of estimates and invoices.
6.4 Incentive Programmes
Expansion options for higher earning potential.
6.5 Maximising Income
Becoming resourceful with how you offer services.
Module 7
Ongoing Operations
Business management and long-term success
7.1 Client Intake
The procedure for introducing new clients.
7.2 Delegation Options
Systems and processes strategy for task management.
7.3 Systematic Processing
Efficiently opening, processing and closing tasks.
7.4 Retaining Clients
How to keep clients coming back for more.
7.5 Success Fast-Track
Turning your business dream into a reality.
CLASSES
A Growing Library Of Additional Classes
Classes provided additional detail, and expand on some of the key topics discussed in the main modules.
Every month a brand new class is added to the Classes Library inside the members area, so you'll have access to the video replays including audio MP3 and transcription of all our previous and new up coming classes, without any additional charge.
System Guides
Video Tutorial Guides For Core Systems
Inside the programme we discuss some of the core systems used inside Virtual Miss Friday. The System Guides provide an expansion on the module through extended video tutorials on how we use those systems.
Where applicable we also provide additional resources such as tips, along with customisable instructions, templates and macros (also known as pre-defined replies) to enable you to quickly and easily set up systems for your own business.
"Michelle has totally changed my life, honestly.”
"If you really care about your professionalism and wish to be amongst the best then this is the “no compromise” course of a lifetime.”
"She has brought out the best in each of us, things we strove for and things that we previously had not even aspired to."
"I spent hours searching the internet for similar VA programs and couldn’t find anything that even remotely came close to what Michelle offers in her program."
"There is nothing else that even compares to TVAA in its creative approach, its support, coaching and sheer brilliance."
"Blown away by her willingness to go the extra mile and ultra efficient manner."
"Completing the course has enabled me to follow my dream of living abroad."
"To Michelle – I cannot amply express my gratitude for what you have done for me and my business."
"The single most meaningful investment I’ve ever made."
"If you can give her a seed of thought, she can develop it into something truly remarkable."
"This training is unique, hands on, in depth and content rich to the maximum!"
"The VA Apprentice gave me all the systems I needed to implement to build a solid team and client base."
"Michelle has totally changed my life, honestly. And it is all down to the VA Apprentice."
"From the very beginning of the course to the very end, Michelle is with you 100% of the way."
"You saved me so much time, eliminated all that stress and showed me how everything works!"
"My investment in this course was well worth it – you saved me so much time, weeks if not months, of researching and trialling the various systems."
"You eliminated all that stress and showed me how everything works! I am extremely grateful that you share your experience in this way."
"I have on a number of occasions already referred back to your videos and I am sure I will continue to do so. It’s great to have everything in video form; it makes it so much easier to take in."
"The FAQ database and Intranet templates are just brilliant; I was so amazed you threw those in. Thank you so much for that! The content was great, I can’t think of anything else I would of liked it to include."
"Thanks for the detailed and insanely useful advice, I feel so much more confident in my business having benefited from your wealth of experience and knowledge."
"I have completed a few courses over the years as a entrepreneur and business owner but none, absolutely none as inspiring or totally unique as this course!!"
"Fully expecting to work through modules of information and implementation I was nowhere near prepared for the content rich format, the unwavering hand held support, step by step tutorials and abundance of information and personal help from Michelle herself."
"There is nothing else that even compares to it in its creative approach, its support, coaching and sheer brilliance."
"The great thing is the “hands on approach” that Michelle takes. She is there every step of the way."
"It would have taken me a month of Sundays to find out all of the information myself. "
"Michelle has taught me way more than how to organize a client’s schedule, manage their social media accounts & create amazing websites. She has taught me to believe in myself, never give up and to visualize my dreams coming true."
“One evening I sat on Twitter and made a start. That week I won 2 clients. What I am trying to say is, IT WORKED!”
"My client intake has increased and my income doubled last month (my website was only launched for a week). "
"If you really care about your professionalism and wish to be amongst the best then this is the “no compromise” course of a lifetime.”
“Michelle is an awesome mentor. Her advice is honest, factual and it works."
“This is the most unique and special course that I have ever done in my life.”
"She has brought out the best in each of us, things we strove for and things that we previously had not even aspired to."
"I spent hours searching the internet for similar VA programs and couldn’t find anything that even remotely came close to what Michelle offers in her program."
"There is nothing else that even compares to TVAA in its creative approach, its support, coaching and sheer brilliance."
"Blown away by her willingness to go the extra mile and ultra efficient manner."
"Completing the course has enabled me to follow my dream of living abroad."
"To Michelle – I cannot amply express my gratitude for what you have done for me and my business."
"The single most meaningful investment I’ve ever made."
"If you can give her a seed of thought, she can develop it into something truly remarkable."
"This training is unique, hands on, in depth and content rich to the maximum!"
"The VA Apprentice gave me all the systems I needed to implement to build a solid team and client base."
"Michelle has totally changed my life, honestly. And it is all down to the VA Apprentice."
"From the very beginning of the course to the very end, Michelle is with you 100% of the way."
"You saved me so much time, eliminated all that stress and showed me how everything works!"
"My investment in this course was well worth it – you saved me so much time, weeks if not months, of researching and trialling the various systems."
"You eliminated all that stress and showed me how everything works! I am extremely grateful that you share your experience in this way."
"I have on a number of occasions already referred back to your videos and I am sure I will continue to do so. It’s great to have everything in video form; it makes it so much easier to take in."
"The FAQ database and Intranet templates are just brilliant; I was so amazed you threw those in. Thank you so much for that! The content was great, I can’t think of anything else I would of liked it to include."
"Thanks for the detailed and insanely useful advice, I feel so much more confident in my business having benefited from your wealth of experience and knowledge."
"I have completed a few courses over the years as a entrepreneur and business owner but none, absolutely none as inspiring or totally unique as this course!!"
"Fully expecting to work through modules of information and implementation I was nowhere near prepared for the content rich format, the unwavering hand held support, step by step tutorials and abundance of information and personal help from Michelle herself."
"There is nothing else that even compares to it in its creative approach, its support, coaching and sheer brilliance."
"The great thing is the “hands on approach” that Michelle takes. She is there every step of the way."
"It would have taken me a month of Sundays to find out all of the information myself. "
"Michelle has taught me way more than how to organize a client’s schedule, manage their social media accounts & create amazing websites. She has taught me to believe in myself, never give up and to visualize my dreams coming true."
