When googling "what is a virtual assistant" you'll find all sorts of formal responses like this one. This week I have put this message together for virtual assistants and other online service providers including freelancers and contractors around the globe, and the millions of clients who hire us. This is what a virtual assistant actually is... 

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Most people would think that travelling could teach you lots of things, but how to do business would probably not be on that list (I didn't think it would be on mine anyway!) My time in Crete, Greece, has proven me wrong. We embarked on a life experiment in recent months to stop using chain supermarkets for purchasing food, and we were delighted at what we learnt about doing business from the locals.  

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I had a great call yesterday with a Virtual Assistant from my members club, and she asked me if I had any confidence tips for when you're on the phone for the first time with a potential client on that all important consultation call to check if you'd be a good fit for each other. I wanted to share a few of these tips in the post today.  

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